For you as a Partner

For your Customers

For You as a Partner

Referral Process

Absolutely. As a Referral Partner, you enjoy the same benefits for referring existing Google Workspace subscribers as you do for new subscribers.

If your clients are potential new Google Workspace subscribers, simply discuss the advantages of using Google Workspace over hosting emails on a web host. For existing direct Google Workspace subscribers, inform them about the benefits of working with Paoma. Share their contact details in writing, and we'll handle the rest while keeping you informed.

Rewards

Throughout our active partnership agreement, you qualify for a 5% discount on your own Google Workspace subscription on a single domain.

Additionally, each year after the first year, if you consistently refer converting customers, you'll receive an additional 5% discount.

Paoma will tally your referral cashback based on actual customer billing, accruing it monthly. Annually, you can submit a Success Fee invoice, which we'll settle within 30 days or credit against any outstanding balance if applicable.

Partnership

The partnership is upheld by a legally binding agreement that ensures Paoma fulfills its obligations.

Staying informed is seamless. We ensure you're always in the loop by including you in all presales correspondences, giving you insight into your customers' engagement with us.

Furthermore, upon request, we're more than happy to provide you with an extract of the accrued cashback amounts for your customers.

For your Customers

Billing

Paoma offers a more cost-effective solution for payment. Local Credit Cards in MUR incur approximately 3% processing fees on foreign currency transactions. Paoma invoices in MUR and enables payment through local bank transfers, helping you save on processing fees.

The billing transfer process is simple. Our technical team will guide you through a few steps in your Google Workspace Admin Console to retrieve a code and transfer it to us. Once completed, the transfer will take place overnight. You'll receive a credit from Google on your credit card for the remaining days on your last bill prepayment. Subsequently, you'll receive your invoices from Paoma at the end of each subscription month.

To provide you with the best price, we use the MCB selling spot rate for each invoice, ensuring you get the most competitive rate without inflating the MUR price to mitigate exchange rate fluctuations.

Absolutely! If you prefer USD invoices, let us know, and we will provide you with a USD account for payment.

User Seats Management

You have the flexibility to reduce user seats on a Flex plan as you currently do. To increase your user seat count, feel free to get in touch with our Business Executives.

Shortly, Paoma will introduce a user-friendly self-service portal where you can adjust the number of user seats you require.

With our Partial Domain Licensing option, available from 10 users, you can assign different plans to different users within your subscription. This flexibility helps optimize your budget based on your pooled storage needs. Contact our Business Executives for more information.

Pricing

Absolutely, our list prices match the ones found online in USD. Check it out

here

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Yes, by committing to an annual plan, you can save over 16%. During this period, you can increase the number of users in your Google Workspace account, but you won't be able to reduce them.

Furthermore, if you choose a multi-year commitment or have a larger number of users, you'll be eligible for even more substantial discounts.

The VAT charged in line with local regulations can be claimed in your periodic VAT return, similar to any other eligible business expense.

User seat additions or removals within a month are charged proportionally based on the number of days they were active. Our invoices provide detailed information about user charges for each period within the month.

Support

Certainly! Our Support team, trained and certified in Google Workspace, is available to assist you in English, French, or Creole. We can help with various tasks, including managing subscriptions, aliases, groups, and more.

Most of our business customers opt for our Prepaid Support plan. This plan allows you to purchase support hours that can be used as needed, with debits in 5-minute increments. Hours expire after a year, and there's no minimum purchase requirement. Larger quantities offer higher discounts.

Data Privacy & Control

No, your data remains private. Only the user who created the data has access unless shared with others. Paoma solely has access to a subscription billing platform and cannot access your Google Workspace Admin Console unless you choose so for support purposes.

Absolutely. Even if we perform tasks in your Admin Console, your Super-Administrator account always remains under your control. We can use a 'Cloud Identity Free' user account to provide services without accessing your data directly.

You can rest easy. Paoma's role is strictly limited to billing responsibilities. We don't assume the roles of Data Controller or Data Processor for your data, ensuring there are no data protection implications.

Additional Business Services

Certainly! We offer an affordable solution to ensure all your users have consistent email signatures. Reach out, and we'll guide you through the process and pricing.

Certainly! We provide efficient online backup solutions to safeguard your critical business data. Contact us for more information on these reliable online backup options.

No worries at all. We've developed a MQA-approved curriculum precisely for this purpose, and it's eligible for HRDC refund. If you're interested, simply let us know and we'll provide you with all the details you need.